ServiceNow tacked agentic AI onto a largely unguarded legacy chatbot, exposing customers' data and connected systems.

‘ServiceNow AI is embedded in how we work. Tasks that used to take 20 minutes now take seconds,’ says ServiceNow President and Chief Financial Officer Gina Mastantuono. ServiceNow President and Chief ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor ...

In a market saturated with promises about artificial intelligence (AI), distinguishing between strategy and actual revenue ...

New AI Experience unites people, data, and workflows, with ServiceNow’s built-in governance and security, on an intuitive, multimodal interface designed for AI Extending across any workflow, including ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. Enterprise software has never lacked ambition. Every few years, ...

The information technology service management software specialist ServiceNow Inc. delivered another strong earnings and revenue beat today as it posted its second-quarter results, sending its stock ...

Credit: Image generated by VentureBeat with Stable Diffusion 3.5 Large Like many enterprise application platform vendors, ServiceNow has been on a journey over the past year to bring the power of ...

Tech firm ServiceNow agreed to major discounts for all government customers of its flagship software offering in the latest OneGov agreement brokered by the General Services Administration. Announced ...

Combined capabilities strengthen identity and access controls across applications, data, cloud environments, and AI agents and facilitate identity governance workflows as businesses build autonomous ...

I recommend NOW shares at current levels, expecting sustained 20%+ revenue growth, mid-30% free cash flow margins, and ...