Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

While the ambition was sound, the technology and market structure of 20 years ago simply weren’t ready. Today, that same ambition has returned, but for entirely different reasons. After years of ...

Charisma Glassman is Senior Partner & Global Head of Retail Advisory at Genpact, helping global brands transform the end-to-end value chain. With inflation, market volatility and rapid technological ...