Each day, 75% of NYC transit riders choose to use the OMNY tap-and-go entry system over the MetroCard system, and a large majority give it high reviews in customer satisfaction surveys, according to a ...
A survey of transit riders found that a majority have had issues with New York’s new tap-and-go OMNY system, months before its predecessor is expected to be retired. By Stefanos Chen As the MetroCard ...
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