As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

Bloomfire, a pioneer in the knowledge management platform industry, has acquired Seva, Inc., a dynamic customer support SaaS company, in a strategic move to bolster its capabilities and expand its ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

Data is knowledge. However, many data channels are morphing into new structures, with some being driven by new approaches to data storage, data management and data retrieval. We still live in a world ...

NEW YORK & SINGAPORE--(BUSINESS WIRE)--Lynk, an AI-driven knowledge management platform, is proud to unveil Lynk Circle, a purpose-built SaaS solution that helps businesses and organizations find the ...

AUSTIN, Texas, Oct. 26, 2023 /PRNewswire/ -- Bloomfire, a leading AI-powered knowledge management platform provider, is pleased to announce enhanced generative AI and Enterprise Search solutions that ...

SHANGHAI, June 6, 2024 /PRNewswire/ -- Xiao-I Corporation (NASDAQ: AIXI) ("Xiao-I" or the "Company"), a leading AI company, announces a contract is secured from a renowned multinational conglomerate ...

SUNNYVALE, Calif., Jan. 13, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...

In today’s rapidly evolving business landscape, staying ahead of the curve means embracing technologies that streamline operations and foster collaboration. One such innovation is a knowledge ...

LONDON--(BUSINESS WIRE)--London-based, Kovai.co - a premier enterprise software and B2B SaaS company providing revenue growth solutions, announced today the acquisition of Floik, an India-based SaaS ...

Google has hinted that it could create an extremely powerful corporate knowledge management or information management platform by integrating products such as its search appliances with its other ...

Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. The global market for knowledge management (KM) was worth $381.5 ...