As the business world rapidly evolves, 2026 promises to bring an array of new opportunities for organizations seeking growth ...

AI transforms training. AI is reshaping customer service training by helping agents develop problem-solving skills and emotional intelligence through realistic, adaptive learning environments. Agent ...

CommentaryAttorney Analysis from Westlaw Today, a part of Thomson Reuters. September 26, 2024 - In an era where the legal landscape is rapidly evolving, the role of general counsels (GCs) has expanded ...

As 2025 begins to unfold, leadership and manager development has taken the top spot on HR leaders' list of priorities. According to a Gartner report, 70% of surveyed HR leaders feel their leadership ...

Phil Portman is a serial entrepreneur and the Founder & CEO of Textdrip — a small business SMS marketing tool to automate SMS campaigns. What could be the most important factor for an organization's ...